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Firehouse Software - New World CAD Interface


Firehouse - New World CAD Interface
Recently the Berks County Department of Emergency Services switched CAD providers. PSSI was the previous CAD host for dispatching services. While PSSI provided many years of quality service it was time to upgrade our CAD system. Research had been done with many vendors capable of meeting our current needs and allow for system expansion. In the end, New World was selected as our new CAD vendor. A great deal of effort was exhausted in development of this CAD system.

A CAD component developed was an interface with Firehouse Reporting and New World. The interface allows fire departments utilizing Firehouse reporting to purchase a software component to interface with New World CAD. New World will push specific information out regarding the incident to include, date, time of dispatch, address, incident number, units, times, and narrative. Data is generated through an FTP Site. Once NW CAD pushes the data, a separate “sniffer software” is required to pull the data in. When generating a new report, this specific information will be automatically included on the report. The software must be purchased from your Firehouse sales representative. Fire departments purchasing software from Firehouse are to understand the County of Berks Department of Emergency Services or Information Systems (IS) will not be providing technical support for this product.

CAD unit information provided by New World must be listed the same in our data base as individual fire department data bases. Unit designations are limited to 6 characters. In order for New World to provide unit information, fire department unit identifiers must match ours. Berks DES can provide a list of CAD unit identifiers to any fire department requiring them.

Any fire department requiring additional information or purchase of this FH software, should contact FH Sales & Training Associate:
Michael A. Hall, CPM
866-853-3067 (office)

Click here for the Berks County Firehouse Information Web Page

Click Here for Firehouse-New World CAD FTP Instructions




Created at 2/20/2013 10:57 AM by Lori
Last modified at 2/20/2013 11:02 AM by Lori