- Smart911 is a service that allows users to provide information that they want to be available to 9-1-1 centers that subscribe to the service when they dial 9-1-1. The information is linked to the phone number registered and will be available to the 9-1-1 call taker when the number calls 9-1-1.
Special Needs Survey
- The Berks County Special Needs Survey is a voluntary survey that can be filled out by individuals with access or functional needs. The information will be used by the department during incidents and disasters to identify individuals who may require additional support as well as in pre disaster planning.
All-Hazards Preparedness for Individuals and Families
Make a Plan - This page explains what an emergency communication plan is and why you should make one. It also provides tips and templates on how to make a plan.
Build a Kit - This page explains how to build and maintain a disaster supplies kit for your household.
Be a Hero - This page provides activities and suggestions for getting kids involved in preparedness.
Senior Citizens - This page explains special planning considerations for senior citizens.
Individuals with Access and Functional Needs - This page provides guidance on special planning considerations for individuals with access and/or functional needs.
Evacuating - This page provides guidance on evacuating yourself and your family.
Preparedness for Specific Hazards
Hazardous Materials Incidents - This page explains the hazards presented by hazardous materials and how to prepare for and respond to a release at home and outside the home.
Shelter-in-Place - The American Red Cross "Fact Sheet on Sheltering-in-Place"
Flooding - This page provides guidance on what to do before, during, and after a flood.
Severe Thunderstorms - This page explains what actions to take when confronted with severe thunderstorms and lightning.
Severe Thunderstorms/Tornado - A preparedness guide for severe thunderstorms and tornados that includes tornado safety information for schools.
Winter Weather - This website is designed to teach you how to stay safe before, during and after a winter storm. You will find information on winter alerts, science and hazards, snow coverage maps, and information describing the different types of winter storms.
High Heat - This website provides helpful tips, information, and resources to help you stay safe in the extreme heat this summer
Met-Ed - Met-Ed power outage map and outage reporting site
PPL - PPL power outage map and outage reporting site
Managing a Power Outage - A guide on how to manage a power outage to your home
"If You See Something, Say Something" - US Department of Homeland Security guide on observing and reporting suspicious activity.
Active Shooter - Department of Homeland Security’s active shooter page is a resource where you can access information in how to prepare for and respond to an active shooter incident.