Welcome to the County of Berks
 
911 Communications Branch
 
The 911 Communications Branch of the Berks County Department of Emergency Services is responsible for answering emergency and non-emergency calls for service from Berks County residents, visitors, and transient populations and subsequently dispatching first responders and other resources to their requests for assistance.  Served by over 80 telecommunicators, supervisors, and support staff, the 911 center answers approximately 800 emergency calls per day and dispatches over 470 police details and 180 fire and EMS assignments daily.
 
Emergencies:  911          Non-Emergency Number:  (610) 655-4911          Fax:  (610) 655-4999
 
 
IMPORTANT NEWS AND UPDATES
 
 
 
 
For more information on the responsibilities of this branch or on emergency communications in general, click on any of the links provided below.
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Radio System CAD
Text Paging How 911 Works 911 Statistics Public Information
 Requests​
AED Link

 911 FAQs

911 Tips & Guidelines