Inmate Accounts

Phone Number: 610-208-4800 x 4011, 4017
Business Hours: Monday-Friday 8 a.m. - 3:30 p.m.

- Inmate "Banker Kiosks" Notice -

Effective Wednesday April 8, 2009 you may make cash or credit card deposits to an inmate’s account through inmate banker kiosks located in the Berks County Jail lobby.

You may also place a deposit to an inmate account from your home computer by accessing offenderconnect.com.

Beginning May 1, 2009 money order "drop offs" will no longer be accepted at the Berks County Jail. The money order drop box in the lobby will be eliminated.

The jail will continue to accept Western Union transactions; and will accept government checks, payroll checks and money orders that are mailed directly to the inmate accounts department. You are not permitted to include personal letters, notes or photos; should you do so, they will be destroyed.

The advantages of the new processing system are:

  • Convenience of making a deposit to the inmate’s account (not necessary to leave home).
  • Receipts are provided for each transaction.
  • The inmate will have access to his/her money more quickly than waiting for a Western Union deposit or to receive funds through the mail.
  • The lobby kiosk will accept cash or credit cards. You no longer have to purchase money orders for the inmate.

You will need to know the inmate's name (correct spelling) and date of birth in order to search his/her current booking number on the kiosk; this may not be the same as the "inmate number".

The maximum you are allowed to deposit in one transaction is $300.00.

You will have the option of the funds being deposited onto one of two accounts:

  • The inmate’s Commissary Account: to make phone calls, order commissary, purchase a hair cut, etc. 
  • The inmate’s Inmate Telephone Account: only to make collect phone calls. In order to make a deposit to an Inmate Telephone account, this account must have already been set up with the company providing inmate telephone services

The fees for deposits are listed below:

Cash Transactions
$5.00 - $300.00
$2.50
Credit Card Transactions
$0.00 - $50.00
$4.00
Credit Card Transactions
$50.01 - $100.00
$5.50
Credit Card Transactions
$100.01 - $200.00
$8.50
Credit Card Transactions
$200.01 - $300.00
$11.50

Step by step instructions are provided by the touch screens on the kiosks.