Inmate Accounts

Phone Number: 610-208-4800 x 4011, 4017
Business Hours: Monday-Friday 8 a.m. - 3:30 p.m.

 
INMATE BANKER KIOSKS NOTICE

 

 
You may place cash or credit card deposits to an inmate’s account through inmate banker kiosks located in the Berks County Jail System lobby.
 
You may also place a deposit to their account from your home computer by accessing www.connectnetwork.com or by calling 1-888-988-4768, using Site ID # 61. 
 
We will accept Western Union transactions, government checks, payroll checks (stub included) and money orders that are mailed directly to the inmate accounts department.  Money orders must include inmate name, inmate number and purchaser’s name and address or they will not be accepted. You are not allowed to include any personal letters, notes or photos; should you do so, they will be destroyed. 
 
The advantages of the automated system are:  
  • Convenience of making a deposit to the inmate’s account without having to leave home.
  • Receipts are provided for each transaction.
  • The inmate will have access to his/her money quicker than if they had to wait for a Western Union deposit or to receive funds through the mail.  All funds post on the next business day (excluding holidays).
  • You no longer have to purchase money orders for the inmate.
You will need to know the correct spelling of the inmate’s name and his/her current booking number; this may not be the same as their inmate number.
 
The maximum you are allowed to deposit in one transaction is $300.00. 
 
You will have the option of the funds being deposited onto one of two accounts:
-       The inmate’s Commissary Account (Trust Fund Account), so they can pay their processing fee, make phone calls, order    commissary, purchase a haircut, etc.
-       The inmate’s Inmate Telephone Account; which will only allow them to make collect phone calls.  In order to make a deposit to an Inmate Telephone account, this account must have already been set up with the company providing inmate telephone services.
 
The fees for deposits are listed below:
           
Cash Transactions
$5.00 - $300.00
$2.50
Credit Card Transactions
$0.00 - $50.00
$4.00
Credit Card Transactions
$50.01 - $100.00
$5.50
Credit Card Transactions
$100.01 - $200.00
$8.50
Credit Card Transactions
$200.01 - $300.00
$11.50
 
For example, if you deposit $40.00 cash into the kiosk; $37.50 will be applied to the inmate’s account.
 
One hundred percent (100%) of all incoming funds for an account, regardless of their source, will be credited to the inmate’s processing fee of $50.00; or if they have a cost recovery balance, fifty percent (50%) of the funds will be applied to that outstanding amount.  Inmates will not be eligible for financial privileges until the processing fee is paid in full.
 
Step by step instructions are provided by the touch screens on the kiosks.