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1. Name

 Liz Graybill
 (50%) 
 
 Frank Unkown
 (50%) 
 

Total: 2

2. Date of Service

 12/27/2013
 (50%) 
 
 3/3/2016
 (50%) 
 

Total: 2

3. ORGANIZATION

  
Poor
Average
Excellent
(%)05000500
First impression/contact
   
 
     
 
  
 12345N/A
(%)05000500
Office access
   
 
     
 
  
 12345N/A
(%)00500500
Information available
     
 
   
 
  
12345N/A

Total: 2

4. SERVICE STAFF

  
Poor
Average
Excellent
(%)50000500
Subject knowledge
 
 
       
 
  
 12345N/A
(%)05000500
Enthusiastic, friendly
   
 
     
 
  
 12345N/A
(%)50000500
Sincere, considerate, helful
 
 
       
 
  
12345N/A

Total: 2

5. PROGRAM MATERIALS

  
Poor
Average
Excellent
(%)00050500
Harcopy handouts
       
 
 
 
  
 12345N/A
(%)50000500
Website www.CountyofBerks.com/VA
 
 
       
 
  
12345N/A

Total: 2

6. PHYSICAL FACILITIES

  
Poor
Average
Excellent
(%)00001000
Space
            
 12345N/A
(%)50000500
Parking
 
 
       
 
  
12345N/A

Total: 2

7. IMPRESSION

  
Poor
Average
Excellent
(%)05000500
Your overal impression of service provided to you
   
 
     
 
  
12345N/A

Total: 2

8. What did you like most about the service you received?

 Very quick service.
 (50%) 
 
 LITTLE
 (50%) 
 

Total: 2

9. what did you like least about the service you received?

 Everything was great.
 (50%) 
 
 EVERYTHING
 (50%) 
 

Total: 2

10. Would you recommend Berks County Department of Veterans Affairs to others?

 YES
 (50%) 
 
 NO
 (50%) 
 
 MAYBE
 (0%)  

Total: 2

11. Please check what is applicable for the person who received service

  
YES
NO
N/A
(%)10000
Military
      
 123
(%)10000
Veteran
      
 123
(%)05050
Surviving Family Members
   
 
 
 
123

Total: 2

12. Applicable branch of service

 Army
 (100%)  
 Marine Corps
 (0%)  
 Navy
 (0%)  
 Air Force
 (0%)  
 Coast Guard
 (0%)  

Total: 2

13. Your Recommendations/Improvements for County Government help to Veterans and Families

 Have people answer questions correctly and not a canned answer,also answer calls an reply to messages
 (100%)  

Total: 1

14. List your contact information here if you would like to help improve County Government Services to Veterans and Families


Total: 0

15. Email address

 egraybill@countyofberks.com
 (100%)  

Total: 1