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Announcements: UPDATE - METED RESPONDS TO HURRICANE SANDY

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UPDATE - METED RESPONDS TO HURRICANE SANDY

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Where are we? Less than 48 hours since the brunt of Hurricane Sandy passed over our region, Met-Ed has restored service to 121,592 customers. Overall, 250,000 Met-Ed customers were affected by Hurricane Sandy. As of 6:00 this morning, 128,408 Met-Ed customers remain without power. Met-Ed’s system serving Lebanon/Dauphin/Lancaster had 12,500 customers out yesterday. As of this morning, the number is 6,352. Berks County had 63,550 customers out yesterday. As of this morning, we have 32,993 Berks customers without power. Now that the storm has passed, we are focused on restoring customers as well as assessing the damage. Downed trees and branches have made many roads impassable and these closures could delay this assessment process. Forestry crews are working hard to remove downed trees and branches. What resources has Met-Ed deployed? Comprehensive staging sites are set up at the Oley Fairgrounds and York Fairgrounds to support and supply the hundreds of utility workers working to restore service to all Met-Ed customers. (See Reading Eagle article at http://readingeagle.com/article.aspx?id=424209) Met-Ed began our preparations long before Sandy made landfall yesterday. All told, we have more than 1,200 employees in the Met Ed territory solely focused on storm restoration, including nearly 400 linemen and 184 forestry workers. And more help is on the way. We’re expecting additional resources to arrive today, including 225 more linemen and another 330 tree trimmers. Yesterday, we were able to put four helicopters in the air to more quickly assess damage to our transmission system. They were able to patrol all the damaged transmission lines affecting Met-Ed customers. When will power be restored? From the earliest forecasts of Hurricane Sandy’s strength and possible path, we projected that Met-Ed would experience outages of 7-10 days in length. At this point in time and based on what we know regarding the damage to our system, we are predicting the majority of Lebanon customers will be restored by Thursday evening with the remainder Saturday at midnight. Again, based on what we currently know regarding Hurricane Sandy’s impact, Berks County (much harder hit than Lebanon County) will have the majority of customers restored by Monday with the remainder by next Wednesday (November 7). We will be working around the clock until service is restored to all our customers. There are still many downed wires and trees out there creating dangerous conditions. The safety of the public and our workers is always our highest priority. Water and Ice Beginning today all Redner locations will have water and ice for Met-Ed customers without power. Met-Ed will provide for two bags of ice and three gallons of water per customer per day. Please note: Giant Stores have not been able to obtain sufficient quantities of ice and water and have withdrawn from the Met-Ed program. We have updated our website and are informing customers as they call in, but this may create some confusion. Where can we get more information? Met-Ed is issuing daily news releases and media advisories. Also, customers will hear Met-Ed’s preparedness and safety messages on local radio and TV stations. For updated information on the company’s storm preparation efforts, current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages. Met-Ed will also provide updates via Twitter: @Met_Ed What can we do? Remind customers that it is important for them to call 1-888-LIGHTSS (1-888-544-4877) when they experience an outage. And, no matter how many times we say it, it bears repeating, be sure people know to stay away from downed power lines! Even if it appears that a line is “dead,” don’t assume that it is not dangerous. An electric wire doesn’t need to be arcing or burning to be “hot.” And, even if Met-Ed’s power is out in an area, there can be stray voltage or back feed from customer generators. It doesn’t matter how quickly power is restored if someone gets hurt. Thank you for all your support! Karen Baxter Met-Ed External Affairs

Expires

11/2/2012

Type of Announcement

Emergency

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Created at 10/31/2012 9:56 AM by Kenhorst
Last modified at 10/31/2012 9:56 AM by Kenhorst