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Announcements: SPECIAL SAFETY NOTES FROM METED

Title

SPECIAL SAFETY NOTES FROM METED

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Hurricane Sandy Storm Restoration Special notes for our customers Generators and Weatherheads Generators As Hurricane Sandy restoration efforts begin to wind down, it is not unusual to find a customer still running their manually-operated generator because they are not aware that electric service is restored. Keep an eye out for other lights coming on in the neighborhood as that might indicate power is restored at your address as well. Never connect a generator directly to your home's electrical system without a proper isolation device - a switch that disconnects your house from our power lines while your generator is operating, and vice versa. This applies to both portable generators and stationary units. To have an isolation device installed, contact a qualified electrician. Unless our lines are positively isolated from your home, operating a generator connected into your home's wiring system could start a fire and/or electrocute a service crew member working to restore your power. Once power is restored, turn off your generator and activate the transfer switch. If you don’t have a transfer switch, disconnect the generator from your home’s electric system and put your main breaker back in service. It is a good idea to drain any extra gasoline out of your generator’s motor. Weatherheads Sometimes there can be confusion about who owns what when it comes to a homeowner’s electric service. Residential Met-Ed customers own and always have owned the meter box (not the meter itself), the weatherhead (also known as service entrance cable), the breaker box and internal home wiring. The final step in restoring service to a home – especially following a wind event like Hurricane Sandy – is often connecting Met-Ed’s wires to the customer’s weatherhead (service entrance cable). For the safety of our customers, Met-Ed cannot connect to a damaged weatherhead. To insure and expedite their return to service, customers should check their weatherhead for damage and contact an electrician if necessary to make repairs. Below is an image of a typical weatherhead/service entrance cable.

Expires

11/7/2012

Type of Announcement

General

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Created at 11/5/2012 10:31 AM by Kenhorst
Last modified at 11/5/2012 10:31 AM by Kenhorst