Shillington Borough
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Business Office
Berks County > Municipalities > Shillington Borough


The Borough's Business Office is conveniently located on the main level at the Town Hall, with hours 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 3:00 p.m. on Friday.  The Business Office is staffed by four full-time employees, in addition to the Borough Manager and the Borough Secretary/Treasurer.  The following are just some of the daily operations that are handled at the Business Office:

  • Water/Sewer/Trash Billing and Payment Collections
  • Residents' Questions and Complaints
  • All Accounting Functions, including Payroll
  • Maintain Borough Census Records
  • Zoning, Tree and Sidewalk Permits
  • Building Permit Information and Applications
  • Pavilion Rentals
  • Maintain Borough Minutes and Ordinances
  • Borough Correspondence

Carol J. Hertzog

 Carol Hertzog Carol started with the Borough in 1983. Carol's primary responsibility is the billing of the Borough's 6,500 water customers. Additionally, Shillington residents are also billed for sewer and trash/recycling collection. Carol is also the secretary for the Borough's Planning and Zoning Commission and Zoning Hearing Board.

Dayle I. Bitting

Employed full time with the Borough since 1992, Dayle maintains census information on all of the Borough's residents. Additional responsibilities include accounts payable and secretary for the Shillington Municipal Authority. Dayle Bitting