Wyomissing Borough
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Communications Staff
Berks County > Municipalities > Wyomissing Borough

The Center is currently staffed 24/7 by a total of 1 Chief Dispatcher, 4 full-time and 5 part-time dispatchers.   All dispatchers are CLEAN/NCIC certified.  Several have completed either APCO or other outside training. 
Chief Dispatcher
Eric J. Rickenbach
Full Time Dispatchers
Dale R. Fisher
John D. Eisenhard
Eric J. Kohl
Christopher M. Sam

Part-Time Dispatchers
Nancy L. Bubbenmoyer
Carol I. Gardecki
Joan C. Grady
Brandon R. Hilbert
Eric Kaag
Note: You may send email to any of the full-time staff by clicking on their name.

The full-time dispatchers work 12-hour rotating shifts/days off, and part-time dispatchers fill in for vacations, sick leave, etc. The Chief Dispatcher serves as the supervisor of the Communications Center. 
In addition to actual dispatching, each dispatcher is given a particular set of clerical responsibilities.  These include the following as examples: data entry; parking/citation control and entry; statistical review; CLEAN/NCIC QA/QI audits; etc.  This list is not all-inclusive, but provides a representative example of the tasks assigned to each dispatcher.