Welcome to the County of Berks
Berks County Children & Youth Services

Departmental Operations:

The agency is open; however, we are not accepting walk-ins, there are no visitation, nor casework for parents.  Only visitors should be those appearing for Court.  To contact us, please call 610-478-6700.

  • Berks County COVID-19 Help Center - email at COVID@countyofberks.com or call 610-320-6150. Staff will be answering phones and responding to emails seven days a week between the hours of 8:00 AM and 7:00 PM. Multilingual services are available. If a person has a Social Service question or need they should call 211. If a person is experiencing a medical emergency, they should call 911.
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Krista McIlhaney, MA, CYS Administrator
Mission: The Mission of the Berks County Children and Youth Services is to protect children and assure their physical & emotional well-being as provided by law, and to preserve, strengthen & empower their families.
Images of Children 

About Department / Agency Responsibility

Berks County Children and Youth Services is assigned to protect children, up to eighteen years of age, from abuse and neglect. The staff investigate all reports of child maltreatment in Berks County. For families at risk of future abuse or neglect, services and monitoring are implemented to ensure child safety and allow the children to remain in their homes. For some cases, placement outside the family's home is warranted. When this happens, the parents participate in services to allow the children's safe return. For situations in which a safe return is not able to occur, the Berks County Children and Youth Services staff request that the Court terminate parental rights. A permanent adoptive situation is located, often within the child's family and/or community.

Mandated Reporter Request for Update Form

Please follow the instructions on how to submit the request for update that is found at the top of the form. In addition, please take note to the information at the bottom that explains what Mandated Reporters have the right to know as per the Child Protective Services Law.



Address: Berks County Children & Youth Services
Berks County Services Center 11th Floor
633 Court Street
Reading, PA 19601
Phone: 610-478-6700
FAX: 610-478-6799

24-hour on call services for emergencies

** This e-mail address is not intended for the purpose of reports of child abuse or neglect. **

Any information regarding the abuse or neglect of a Berks County child should be reported at (610) 478-6700 OR to the state CHILDLINE office at 1-800-932-0313  


 Additional Links:

Report Child Abuse:
Call 1-800-932-0313
If you are a mandated reporter, go to www.compass.state.pa.us/cwis
To learn more about protecting Pennsylvania's children from abuse and neglect, go to www.KeepKidsSafe.pa.gov

 Agency Officers:

Krista McIlhaney, MA
CYS Administrator
Barbara Jakubek, MSW
Permanency Services Manager
Brandy Neider, MPA
Intake Services Manager
Sheila Arnold
Fiscal Manager