Welcome to the County of Berks
FAQs
 

 Frequently Asked Questions (FAQs)

 
  • Where is the Children's Alliance Center located?
    • The Children’s Alliance Center (CAC) is located on the 15th floor of the Berks County Services Center at 633 Court St., Reading, Pa. 19601.
  • When are forensic interviews scheduled?
    • Forensic interviews are typically scheduled at 9:00 AM, 11:00 AM, and 2:00 PM

  • What should I bring with me?
    • You should bring the child to be interviewed and insurance cards.

  • What services are provided?
    • ​The Children’s Alliance Center provides forensic interviews for potential sexual abuse victims. Requests for an interview are made by law enforcement or Children and Youth Services as part of an official child sexual and physical abuse investigation. The interview is conducted by a trained interviewer in a child-friendly atmosphere.

  • What happens after the forensic interview?
    • Law enforcement and/or Children and Youth Services will speak with you. They might also request a medical exam and a mental health evaluation for your child.

  • Is there a cost for the interview?
    • ​No, the forensic interview is completed free of charge.

  • Is parking available?
    • Yes. There is a parking garage below the County Services Center off of Reed Street. Sign in with Security and they will give you a visitor parking pass for Level B in the Garage. Take elevator to the first floor, go through security, and then take those elevators to the 15th floor.

  • How long will an interview take?
    • Interviews can take 1 to 1.5 hours. Each child is different which can affect how long they need. Please arrive 10 to 15 minutes early to complete paperwork.

  • Can I refer my child for a forensic interview?
    • No, referrals are accepted only from law enforcement and Children and Youth Services.

  • Can I be with my child during the interview?
    • No, protocol is that only the child and interviewer are present in the interview room. The interview is observed from a different room by the law enforcement and Children and Youth Services caseworkers.

  • Are there any precautions taken due to COVID?
    • Yes. When we call you to schedule an interview and upon arrival, we will ask you some COVID-related screening questions. All visitors are required to wear a mask. Your temperature will be checked by security upon arrival at the building. Only one adult can accompany the child to our office. We sanitize each room after families leave.

  • Are services confidential?
    • ​Yes, all services are confidential.