Welcome to the County of Berks
Welcome to The Office of Domestic Relations

DEPARTMENTAL OPERATIONS:

Department Contact Info:

Phone: 610-478-2900

SPECIAL ANNOUNCEMENT REGARDING DRS OPERATIONS and COVID-19:
 
The Domestic Relations Section continues to remain closed to the public and to in-person business until further notice.
All scheduled conferences and hearings are being conducted over the phone.  Please continue to refer to the Addendum you received with your Order to Appear for further instructions.
 
We have reduced staff available to answer the phone lines; phones are now open daily between the hours of 8:00- 4:30.  Please be patient as your call will be answered as soon as we are able.
If you continue to experience difficulty reaching a live client service representative, please email us at support.berks@pacses.com.
Also, please continue to check our DRS website for updated information.
Please do not leave multiple messages or emails, as this may add to the delay in processing your inquiry.
 
Thank you for your continued patience and understanding during this judicial emergency.
 
 
  • All Berks County Employees and anyone entering county buildings must wear a mask or they will be denied entrance.
  • The Berks County COVID-19 Help Center closed end of day, Friday, June 5, 2020.  If you have COVID-19 questions you may still email them to COVID@countyofberks.com.
     
Button link to the Spanish version of this page
 
The Commonwealth of Pennsylvania renamed the Department of Public Welfare (DPW) as the Department of Human Services (DHS).
 
Please click here to be directed to the Pennsylvania Department of Human Services (DHS) website.
 
 
SPECIAL NOTICE REGARDING ACCESS TO THE DRO
For security purposes and your own safety, the Domestic Relations Office (DRO) will not allow a third party into the DRO waiting room area. Please do not bring anyone with you who is not a party to the immediate action.
 
Only the following people will be permitted inside the DRO waiting room:
 
  • Plaintiff
  •  
  • Defendant
  •  
  • Plaintiff's Attorney
  •  
  • Defendant's Attorney
  •  
  • Children (if necessary for paternity testing)
 

Please note that there is a cafeteria on the 2nd floor of the Services Center for members of the public to use in the event you are accompanied by someone who is not a party to the proceeding.

 
About Berks County Domestic Relations Section
 
The Domestic Relations Section is a part of the Family Court. The Family Court is a division of the Berks County Court of Common Pleas. The Family Court is a part of the Court system which helps resolve problems such as divorce, child and spousal support, temporary and permanent alimony, division of marital property, custody of children, and protection from abuse. The Domestic Relations Section is mainly responsible for working with families to establish and collect support for children and spouses.
 
The Domestic Relations Section is made up of Judges, Managers, Hearing Officers, Establishment and Compliance Officers, an Attorney, and various technical and clerical staff. The staff of the Domestic Relations Section is assisted by a large computer system which is used to track cases, keep financial records, and help in the enforcement of support orders. The staff in the Domestic Relations Section is trained to help people make the best decisions possible about support and related issues.
 
When the parties involved in a case are unable to agree on a support order, the Domestic Relations Section staff will recommend the amount of support to be paid and other provisions such as medical insurance coverage to the parties and to the Court. These recommendations are based on state and federal laws and the experience of the Domestic Relations Section staff.
 
 
 
Please click on the menu items and links located on the left and right sides of this page to navigate the Berks DRS website.
 
 
 

 Contact Information

 
Address:
Berks County Domestic Relations Section
633 Court Street, 6th Floor Services Center
Reading, PA 19601
 
Phone: 610-478-2900
FAX: 610-478-6583 or 610-478-6585
 
Office Hours: 8:00 a.m. to 5:00 p.m. Monday thru Friday
 
If you have a support case in the Commonwealth of Pennsylvania, please visit the PACSES Portal to view your case information, update your address, etc.
 
You can access the IVR (Interactive Voice Response system) or speak with a customer service worker by calling 610.478.2900
 
Please supply your 9-digit case number and 10-digit member I.D. number (or Social Security number) for all telephone calls, e-mail correspondence, letters and office appearances. You can find your case and member I.D. numbers on correspondence from our office.
 
PLEASE DO NOT TELEPHONE OR WRITE TO ANY JUDGE OR HEARING OFFICER ABOUT YOUR CASE. JUDGES AND HEARING OFFICERS ARE NOT PERMITTED TO GIVE ADVICE OR DISCUSS CASES OUTSIDE THE COURTROOM OR HEARING ROOM. CONTACT DOMESTIC RELATIONS OR COURT ADMINISTRATION WHEN YOU NEED HELP WITH YOUR CASE.

 

 

 Links

 
 

 Mission

 
Our mission is to serve the public by providing child support services as authorized by law.
 
We will establish, modify and enforce orders of support and provide support collection services for children and families in an effective and efficient manner, making prudent use of public resources.
 
We will perform our duties with honor and professionalism, and treat our clients and colleagues with dignity and respect.